Archives for News and Blog

COVID-19: Use of phone & video calls for delivering health, care & befriender services

COVID-19: Use of phone & video calls for delivering health, care & befriender services A new video resource from Ideas for Ears is now available to support managers, staff and volunteers who are using phone and video calls to deliver health, care and befriender services to older people, a high proportion of whom have hearing loss.  The video is highly practical and looks at problems caused for those not easily able to hear and follow what’s said on phone or video calls, and how to fix them.  Phone and video calls are being used far more than ever before due
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COVID-19: How to Run Accessible Online Meetings for disabled people working and studying from home

COVID-19: How to Run Accessible Online Meetings for disabled people working and studying from home The webinar includes lots of practical tips about making sure your online meetings and webinars can be accessed by disabled people. The video Includes help with Zoom, Microsoft Teams, Hangouts and more. Presenters include Adam Tweed and Robin Christopherson of AbilityNet, Michael Vermeersch of Microsft, Ghizzi Dunlop of Uni of Wes of England and Alistair McNaught of McNaught Consulting. More details at www.abilitynet.org.uk/webinars – include transcripts, answers to questions, useful links and more free webinars.
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COVID-19: Hearing Aid Batteries and Public Libraries Support

COVID-19: Hearing Aid Batteries and Public Libraries Support The following information relates to provisions for those who collect hearing aid batteries from public libraries as many have closed due to COVID-19 measures.   In some places, libraries are being used as the venues for Community Hubs, so batteries are being distributed as part of an overall package of support from these venues.  In most cases, libraries are looking for the NHS audiology departments to assist. The Scottish Library and Information Council (SLIC) has confirmed that although the distribution process for hearing aid differs between local authorities, SLIC have assured the Scottish
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COVID-19: Easy Read Guidance on Working From Home

COVID-19: Easy Read Guidance on Working From Home Disability Equality Scotland has produced information in Easy Read about working from home during the COVID-19 pandemic.  Easy Read is an accessible format that makes written information easier to understand by using simple, jargon-free language, shorter sentences and supporting images. Download the PDF documents: Working from Home Advice Virtual Meetings The documents have been converted to Easy Read from original guidance produced by Dorothy McKinney Ltd.
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COVID-19: NHS Scotland BSL Videos

COVID-19: NHS Scotland BSL Videos NHS Scotland has produced a series of videos using British Sign Language (BSL) explaining the steps you can take to help avoid infection from coronavirus (COVID-19) and self-isolation advice.  How to avoid coronavirus (COVID-19) Coronavirus (COVID-19) latest advice
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COVID-19: Disability Equality Scotland Produce Information and Guidance in Easy Read

COVID-19: Disability Equality Scotland Produce Information and Guidance in Easy Read It is vital that information about the COVID-19 pandemic is available to the public in a variety of formats to meet people’s varying accessibility requirements. Examples of accessible formats include: Easy Read, audio, British Sign Language, braille, clear print, plain text. At Disability Equality Scotland we produce information in Easy Read, an accessible format that makes written information easier to understand. The Easy Read format uses simple, jargon-free language, shorter sentences and supporting images. We have produced a wellbeing guide, which provides links to useful information on how to maintain good mental
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Patients with sight loss still receive healthcare information in inaccessible format, report finds

Blind and partially sighted people still struggle to receive healthcare information in accessible formats, new research by sight loss charity RNIB Scotland has found. “This can put patients at risk of missing treatment as well as being confused or misinformed about their healthcare needs,” report author Laura Jones warns.  “The NHS, itself, puts great emphasis on the cost, in money and time, of missed appointments to over-burdened clinics. So giving patients accessible information makes sense. “More worryingly, as many sight loss conditions are progressive, any delays in treatment could mean unnecessary deterioration in sight.” The report, released today, also highlights
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Participatory Budgeting in Scotland

Participatory Budgeting in Scotland A short video highlighting the benefits of Participatory Budgeting with British Sign Language and subtitles. Participatory Budgeting is about local people having a direct say in how public money is spent. PB in Scotland (with BSL & subtitles) from Annie Cook on Vimeo. For more information about Participatory Budgeting visit: www.pbscotland.scot
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Improve your learning…

Listed below are training courses specifically designed to improve areas in developing awareness and understanding in Inclusive Communications.  
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Department for Work and Pensions (DWP) accessible customer communications needs survey

Department for Work and Pensions (DWP) accessible customer communications needs survey The Department for Work and Pensions (DWP) wants to improve www.gov.uk.  They are focussing on helping customers with a disability who need the DWP to adjust the way they communicate. The DWP has created a survey about this.  It will only take a few minutes to complete. Survey closes on 9 February 2020For more information, please contact: cat.communicationsurvey@dwp.gsi.gov.uk
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