How to organise an Inclusive and Accessible Event
When organising meetings, training sessions, conferences and other events it is important to make sure that they are accessible to everyone attending including disabled people.
The checklists below will assist any organiser in making sure that their event is accessible to as many people as possible.
When inviting delegates or speakers to an event, particularly where this includes people who are not known to the organiser, you should include an accessibility statement with the invitation and/or confirmation. For example:
“We will do our best to fulfil your requirements to allow you to fully participate in this event. Please let us know if you have any special requirements such as dietary needs based on religious or medical grounds, the need for a private room during the day, handouts in advance and/or in alternative formats such as Braille or large print, hearing loops, British Sign Language interpreter, wheelchair access, high backed chair etc.”
Sample questions to ask:
- Do you require any communication support?
- Do you have any access requirements?
- Do you have any dietary requirements?
Once you have received the delegate’s registration, it is important you confirm back to them in their preferred format of communication, for example, email, post or telephone call.
Ensure you confirm with them the date, time, venue with directions and programme of the day. This will allow them to make any requests so they can fully participate in the event.
If you are confirming by email, make sure any attachments are also supplied in plain text format for the purpose of screen readers.
Timing of event
When organising an event you need to be aware of a range of factors that could influence people’s availability. For example:
- For events within the working day it is advisable that the start and end times are within the period 10.00am – 3.00pm. Meetings with an earlier start or later finish may cause difficulties for people with caring responsibilities.
- It is important that meetings longer than about 2 hours allow for one or more short breaks. In timing the breaks thought should be given to scheduling them around meal times (e.g. for people who may need regular food intake relating to a health condition) or prayer times. Such breaks will also benefit all those present and will assist concentration.
- If the event involves a number of sessions in different venues, allow sufficient changeover time for people with mobility impairments to move between them.
- Consideration should be given to the time of the week. If you are aware of the work pattern of those who should attend (e.g. for an internal team meeting), you should take account of anybody who works part time, or has nonstandard hours. There may also be times in the week relating to religious observance that should be avoided.
- There may also be an annual cycle to take into account e.g. avoiding important meetings during school holidays if parents are more likely to be on holiday or significant religious festivals when people from that faith may wish to take leave.
The venue needs to be accessible to people who may have a range of access needs. Things to consider include:
- Is there disabled parking near to the venue?
- Is the route from and nearest entrance to the car park easily accessible?
- Is the building accessible for people with mobility impairment? This may include wheelchair users, but may also include people who tire easily, or may find stairs difficult etc. Things to consider include
- Is the level entrance to the building near to the meeting room?
- If the entrance has a ramp, would this allow a wheelchair user to enter the building independently?
- Are there handrails next to stairs and ramps?
- If the event is on an upper or lower floor, is there a lift that is wide enough to accommodate a motorised wheelchair and/or a wheelchair user with a personal assistant?
- Is the speaker area accessible e.g. if s/he will be suing a lectern or microphone are they of adjustable height?
- Is there a fully accessible toilet near to the meeting room i.e. one that will accommodate a wheelchair user, possibly accompanied by a personal assistant?
- Does the room incorporate a hearing loop and are those who will be running the event aware of how it works?
- Is there private space near to the venue for people who may need to use them for a short period e.g. for religious observance, to administer medication etc.
- What are the emergency evacuation arrangements and places of safety for people who may not be able to use stairs in the event of a fire or other emergency?
- If buffet refreshments are to be provided where people may not all be able to take a seat it helps if the food can be eaten without the need for cutlery.
- If you have asked in advance about special dietary requirements, ensure that any special foods are clearly identified and kept separate from other food or are delivered directly to the person who has requested them.
- Even if you have not received any special requests, it can help to include a relatively high proportion of vegetarian options as this is likely to meet most requirements.
- Provide a range of beverages, including plain water.
- When preparing material for events, take account of the guidelines on making your written and printed information accessible available. Please refer to Scottish Accessible Information Forum (SAIF) for guidance www.saifscotland.org.uk/
- Disability Equality Scotland provide an Easy Read service www.easyread.scot
- Where possible, obtain electronic copies of any presentations, preferably in advance of the event so that they can be sent to delegates on request.
- Be prepared to have presentation materials converted to alternative formats on request.
Consider having at least one large print copy of all handouts available on the day, even if not requested.
Useful Information / Contacts
- Inclusive Communication Hub www.inclusivecommunication.scot
- BSL Interpreters
- Sign Language Interactions – www.signlanguageinteractions.com/bsl-english-interpreting
- Electronic Note taking
- Sign Language Interactions – www,signlanguageinteractions.com/ent
- Hearing Loop hire
- Action on Hearing Loss – https://www.actiononhearingloss.org.uk/
- Disability Information Scotland – www.disabilityscot.org.uk/courses/accessible-information-awareness/
- Accessible Venues in Scotland
- Euan’s Guide – www.euansguide.com